Google Apps for Work: The Perfect Email and Productivity Solution

Google Apps for Work: The Perfect Email and Productivity Solution

Have you heard of Google Apps for Work? If you use email in your business (and who doesn’t?) I highly recommend using Google Apps. I’ve been using it for almost four years now and can’t imagine using anything else. Many small businesses use yahoo, sbcglobal, gmail, or other email providers (ex: businessname@yahoo.com) for their business […]

A New Direction for Seek Social Media

A New Direction for Seek Social Media

Dear Colleagues, Associates, and Friends: In business, as in life, it’s important to evolve and adapt. If you’ve followed Seek for a while, you likely remember that a little over a year ago I announced that I was moving our client focus to music industry professionals. While I’ve enjoyed working with many great musicians and […]

Customer Experience is Key to Customer Service and Brand Loyalty

Customer Experience is Key to Customer Service and Brand Loyalty

When I was in high school (100 years ago), I participated in Distributive Education Clubs of America (DECA), an organization that prepares students for careers in marketing, finance, hospitality, and management. In DECA, one point that was driven home over and over was that customer service is the key ingredient to generating and maintaining brand […]

Tips for Creating a Successful Website – Part 2

Tips for Creating a Successful Website – Part 2

There are so many components to consider when building a website for your brand, from SEO to content to which platform to use. Sometimes the decisions seem endless. I’m not a web designer or an SEO expert, by any means. My expertise with regard to website creation comes from a visitor experience/customer service perspective. In […]

8 Tips for Creating a Successful Website – Part 1

8 Tips for Creating a Successful Website – Part 1

Color scheme, theme design, and content are just a few of the important components to consider as you build your brand’s website. Your site and social media properties are your brand’s digital storefront. How visitors experience your digital presence is as vital to sales and customer service as your support teams. As such, there are […]

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